Jacob Nelson


Jacob Nelson

Information Systems Specialist
Information Technology
701-228-5429
Thatcher Hall Room 209

About Jacob

As an Information Systems Specialist, Jacob has many tasks and responsiblities at Dakota College. He has 9 years of professional experience working at this particular campus. In 2012 he was awarded the Staff Excellence Award. If you don't find him working behind his monitor he is more than likely crawling under someone's desk or is on top of a ladder with his head above the ceiling tiles somewhere on campus. If you need your computer fixed or a password reset, you'll want to contact him. When Jacob isn't working at Dakota College, you can find him either washing his car, walking his corgi, or working on someone else's computer in the community. If he can escape computer work, you can typically find him at one of the local car shows with his wife.

Expertise & Responsibilities
  • NDUS Password Resets
  • Maintain & Update the Website
  • Maintain the Lab & Public Computers
  • Provide Technical Computer Support
  • Provide Remote Support via TeamViewer
  • Provide Dorm Internet Support
  • Computer Hardware Troubleshooting
  • Network Infrastructure Troubleshooting
  • Email Troubleshooting
  • Repair Student Devices
  • Malware Removal
Education

A.A.S. in Network Engineering, Dakota College at Bottineau (2009)