EDUC 102 - Interpersonal Skills Development
3 Semester Hour Credits
Course Description: This course uses an integrated approach to basic helping, including developing skills in attending, listening, reflecting, and appropriate questioning. Students will learn skills in problem identification, problem solving, goal setting, and other aspects of helping relationships. Students will also learn to recognize and respect different kinds of diversity as it relates to helping relationships, and to know and follow ethical boundaries as they relate to their role in such relationships. The course also includes opportunities for practical and experiential applications of helping skills in individual and group situations.
Schedule: Fall, spring and summer semesters. This course follows the on-campus schedule for beginning and ending dates.
Delivery Method: Online. Students are not expected to come to the campus at any time.
Prerequisite Courses: None.
Instructor: Andre Mooney; email: email@example.com
Textbook: Book Information through the DCB Bookstore.
Other Materials: None.
Course Objectives: It is expected that students will be able to:
- Outline the overall nature and goals of helping, explain the helping process, and describe a helping relationship.
- Identify the basic communication and dialogue skills needed to be an effective helper.
- Utilize communication techniques such as active listening, empathy, probing, and summarizing to help another person explore an issue.
- Describe the stages of the helping model and complete tasks associated with each stage.
- Summarize how to move a plan from discussion to action with consideration to obstacles.
- Cognitive understanding: Read the assigned chapters from textbook and review powerpoints.
- Discussion: Participate in graded discussions worth 20 points each. Discussions will be graded on quality of information, critical thinking, participation, and professional language.
- Workbook: Complete the workbook assignments and review the workbook material with assigned learning partner. Each partner will provide me with an evaluation of their learning partner's participation in the review of the workbook at mid-term and at the end of the semester. Finally, the workbook is to be mailed to the instructor by the date specified in the course calendar. This is to determine thoughtful completion of the book and will not be a review of all responses. If you would like your workbook returned, please enclose a self-addressed, stamped envelope, otherwise books will be shredded. The thoughtful completion of the workbook is worth up to 300 points. Evaluation by your learning partner regarding level of participation is worth 140 points.
- Modeling: View videos demonstrating various interpersonal skills.
- Practice sessions: In practice sessions, students will take on the roles of helper and client. As a client, you are asked to share a problem or unused opportunity in your life that you are comfortable sharing. As the helper, you will practice the skill or skills being discussed. The instructor and client will provide feedback to the helper regarding the skill (review "Giving Feedback To Self And Others" on page 4 of the workbook). Also, role play will be used in which the student acting as the client uses an assigned problem and the helper responds using the skills being reviewed. Practice sessions are worth 20 points.
- Confidentiality: The problems or unused opportunities shared by classmates are not to be discussed outside of class. This is practice for those going into the helping field where confidentiality is very important.
- Late assignments: Late work will result in an automatic reduction in points, with 5 points being deducted for each day an assignment is late.
Exams - Policies & Procedures:
- There is a quiz for each chapter for a total of 14 quizzes. Students need to take the quiz on the dates scheduled (see course calendar for starting dates and ending dates of quizzes). Each quiz consists of 15 multiple choice questions and each quiz is worth 15 points. Students have 20 minutes to complete the quiz once it begins. Students have multiple days to select from to complete a quiz; therefore, if a student requests to have a quiz opened after the due date, there will be an automatic 7 point deduction for being late.
Technology Required: Click here to view our technology required page.